We take pride in our ability
to meet your networking needs and to ensure that
your private network is as reliable as it can
staff are on-call 24 hours per day, seven days per
week. And this means that if there is a fault
with your network, it will be responded to immediately. And
if the fault is part of an OfficeLink+ service, you
don’t pay a cent.
At OfficeLink+ we are so confident of our superhighway
services that we will provide binding Service Level
Agreements (SLAs) for each of our services. And
for organisations preferring to limit their expenditure in this area, we provide
a non-binding Client Service Charter at no additional cost. Whether via
SLAs or the charter, OfficeLink+ always provides specialised, professional and
timely support for each one of our clients.