OnSite+

Superhighway Support is specifically designed to assist clients remotely from the OfficeLink+ National Call Centre.  On the occasions that OfficeLink+ provided on-site equipment does need to be replaced, then OfficeLink+ uses couriers to deliver and receive this equipment.  But sometimes there is a requirement for an OfficeLink+ representative to actually come on site.  This may be for training, strategic technical advice, emergency support and/or client requested support.

At OfficeLink+ we are delighted to assist our clients in this way.  Unless this site visit is initiated by OfficeLink+ in response to equipment failure there will usually be a charge associated with each site visit.  These charges are per hour (minimum of 2 hours) and include reasonable travel time.   Where specialists are being brought from another city or town then reasonable travel expenses may also be included.

If you require more information on OnSite+ then we are able to have Someone Contact You.

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