About Us

OfficeLink+ : The Secure Internet Specialists

Our tag line since inception in 1995 has been "The secure Internet specialists".  Because of this, we are often asked how we provide better and more secure Internet solutions than other ICT companies.  This is a great question and one that we love to answer as follows:

Truly Australia Wide

We are an Australian wide telecommunications service provider, Internet Service Provider (ISP) and Managed Service Provider (MSP).  So as well as managing your security model, we manage the network connections and the services that you use.  There isn't a phone line in Australia that we can’t use to connect your offices to your own secure private network. 

OfficeLink+ Framework

The OfficeLink+ Framework is a fully managed framework that allows you to integrate some or all of your data, voice and Internet networks.  This means that you can enjoy the benefit of your own business-grade private network at a fraction of the cost of traditional private network solutions.  So whether you want to link your home to your office, or connect over 100 sites in Australia, we custom design an OfficeLink+ solution that is right for you.  And we work closely with you to implement that solution with the least possible disruption to your business.

OfficeLink+ Assurance Plus

Security is not just about the technology and the physical environment.  It is also about stability and reliability.  Backing up your data is important but being able to restore it is essential.  Secure networks are just the same.  Setting them up is important but actively managing them is essential.  We give you the assurance of knowing that your network is being constantly monitored and managed.  As well, our dedicated professional staff run system and operational tests against your network every day.  This means that you can focus on your business knowing that we are focusing on keeping your network running optimally.

Layer 2 Security and Reliability

Rather than contending with the overhead of Virtual Private Network (VPN) links layered over an already congested Internet, we provide you with your own private dialup, broadband and high speed networks.  This means that all of your sites are only one hop from each other and from your secure Internet gateway (see the OfficeLink+ Framework).  Encryption is transparently managed at the broadband layer.  This is called layer 2 and is known as the "Data Link" layer.  It includes dialup, ISDN, ATM (broadband), and ethernet links.  This means that there is no performance degradation, congestion issues or complex configuration for your users to worry about.

National Security Cleared Staff

Do you trust the staff working for most ISPs? The Australian Government doesn't! As a Government Endorsed Supplier for over four years, OfficeLink+ is required to have a proven track record and guaranteed financial stability.  But to actually handle confidential data requires staff cleared to Secret and Top-Secret national security levels.  OfficeLink+ staff who manage your data and your network have gained these levels of security clearance.

Here Today ...  Here Tomorrow!

We have all heard the horror stories of good ISPs being sold and losing their clients, or simply just shutting down.  It seems that every ISP has been bought or sold every other year.  OfficeLink+ is your bedrock of stability and reliability, so essential to your network.  There are almost 1000 ISPs in Australia and of all of them OfficeLink+ is the oldest, originally owned ISP.  And we still have our very first client.  No other ISP in Australia (not even Telstra) can make that statement.  It’s your assurance that we will be here tomorrow. 

Not Too Big, Not Too Small

One complaint that many of our clients have is that the big ISPs will not offer them a customised solution.  We understand that your business has unique needs and we get great satisfaction out of customising our solutions to meet your exact requirements.  And because we are national network provider, our prices are extremely competitive.